ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Be a brand ambassador for the brand, by offering excellent hospitality experiences to all patrons from diverse backgrounds and varying degrees of wine knowledge, members of wine club, trade, VIP, and event attendees.
• Conduct engaging experiences and tours to passionately represent the portfolio through knowledge of our viticultural practices, winemaking techniques, history, and the family vision.
• Enthusiastically promote and sell across all channels of wine acquisition, ranging from The Wine Club membership, phone + email leads to shipping and walk-out orders.
• Understand and utilize the POS system and reservation software to accurately capture all guest information and process orders.
• Take ownership in cultivating a lasting client relationship with warm hospitality, a consultative approach in making wine recommendations and maintaining genuine, personable correspondence.
• Work closely with the DTC and Marketing team in attaining revenue goals and assisting with select projects.
• Keep up to date with the local and international occurrences in the world of wine and be a continual student of wine.
• Ancillary duties may include washing and buffing glassware, restocking wine and gift items, delivering, and clearing culinary plates, wiping down counters and contributing to the general upkeep and cleanliness of the Visitor Center.
QUALIFICATIONS REQUIREMENTS:
• Enthusiastically promote and sell across all channels of wine acquisition, ranging from The Wine Clubmembership, phone + email leads to shipping and walk-out orders.
• The ideal candidate would be well versed in wine, preferably with a qualifying wine certification OR willingness to procure wine education through verifiable sources.
• Demonstrated aptitude to be client-driven and thrive in a culture of Yes.
• An energetic team player that has experience contributing towards common goals.
• Can safely lift items up to 40 lbs.
• Must be 21 years of age and have a valid CA driver's license.
APPLY HERE
We are seeking a weekend Host/Hostess who can work 1-3 days a week on varying days on Fri/Sat/Sun as needed. This position is the welcoming face of our outstanding property, and is a vital role in the overall success of the Tasting Room. Opportunities available to work more shifts and events, with proven performance, including graduation into our wine education team. Must be accountable, a good teammate, and have a passion for hospitality. Our beautiful outdoor courtyard and back patio will be full this spring and summer and we need your help!
Working Conditions:
This is a part-time position, with approximately 6-20 hours a week. The successful candidate will be required to stand, walk, and lift up to 50 pounds. Must be able to work holidays, weekends and some evenings as needed.
We are closed the following holidays: Easter, July 4th, Thanksgiving, Christmas and Christmas Eve and New Years Day
This position will also be eligible for tip percentage.
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